Remote Workers and Offices

• Virtual Extensions
• Boomerang
• Mixed Media Messaging
• One Number Access
• Call Forwarding
• Message Notification
• Web Browser Extension Configuration
• AltiReach Browser based call management
• Touch-tone

Remote Workers and Offices

• Message Notification of Voicemail and Email
• Message Forwarding
• Remote Administration
• Enhanced Boomerang
• Call Out from Voice Mail
• System Call Back from Auto Attendant
• Enhanced Extension Configuration
• Enhanced AltiReach Web Browser Interface

*Enhanced Touch-Tone

Remote Workers and Offices

• Message Notification of Voicemail and Email
• Message Forwarding
• Remote Administration
• Enhanced Boomerang
• Call Out from Voice Mail
• System Call Back from Auto Attendant
• Enhanced Extension Configuration
• Enhanced AltiReach Web Browser Interface

*Enhanced Touch-Tone

Workgroup Call Queuing

• Basic ACD - Round-Robin or First Available

Workgroup Call Queuing

• Workgroup Call View - Enhanced AltiReach
• Multiple Workgroup Membership
• Workgroup Login/Logout
• Workgroup Call Pick-Up
• Up to 5 Individual Workgroup Announcements
• Configurable Call Wrap-Up Time

Workgroup Call Queuing

• Workgroup Call View - Enhanced AltiReach
• Multiple Workgroup Membership
• Workgroup Login/Logout
• Workgroup Call Pick-Up
• Up to 5 Individual Workgroup Announcements
• Configurable Call Wrap-Up Time

Advanced Full Featured Phone System

• Station Speed Dial - AltiReach
• Voicemail
• Automated-Attendant
• Call Park
• Single Call Waiting
• Message Waiting Light
• Dial by Name
• Easy/Flexible System Administration (GUI)

Advanced Full Featured Phone System

• Web Browser Based Extension Call View - Enhanced AltiReach
• System Call Park
• Multiple Call Waiting (extension call queue)
• Distinctive Call Waiting (Outside, Inside, Operator)
• Intercom - Hands-Free Mode
• Computer Application Call Handling - Dial Tone Mute Mode
• Call Back Last Caller
• Information-Only Mailbox
• Message Waiting Light (CLASS phone, and stutter dial tone)
• RNA/Busy Handling Calls to Auto-Attendant
• AltiWare as NT Service
• Enhanced Dial by Name (list matching names)
• Rate Tables
• Split Area Code Support
• Enhanced Administration
• *Remote administration (DCOM)
• *Extension configuration while in use
• *Multiple extension modification
• *Multiple trunk modification
• *Enhanced system backup/restore application

Advanced Full Featured Phone System

• Web Browser Based Extension Call View - Enhanced AltiReach
• System Call Park
• Multiple Call Waiting (extension call queue)
• Distinctive Call Waiting (Outside, Inside, Operator)
• Intercom - Hands-Free Mode
• Computer Application Call Handling - Dial Tone Mute Mode
• Call Back Last Caller
• Information-Only Mailbox
• Message Waiting Light (CLASS phone, and stutter dial tone)
• RNA/Busy Handling Calls to Auto-Attendant
• AltiWare as NT Service
• Enhanced Dial by Name (list matching names)
• Rate Tables
• Split Area Code Support
• Enhanced Administration
• *Remote administration (DCOM)
• *Extension configuration while in use
• *Multiple extension modification
• *Multiple trunk modification
• *Enhanced system backup/restore application

Flexible Messaging

• Internet accessible voice Mail and Email
• Voice Mail over Internet - Mixed Media Messaging

Flexible Messaging

• Internet and LAN Message Forwarding
• Microsoft Exchange Integration via LAN or Internet

Flexible Messaging

• Internet and LAN Message Forwarding

Operator/Attendant Console (add-on option)

• AltiGen's AltiConsole R2.1

TriCarta's Hardware Console (pending AltiServ Ready certification)

Operator/Attendant Console (add-on option)

• AltiGen's AltiConsole R2.1

TriCarta's Hardware Console (pending AltiServ Ready certification)

Developer Platform

Not Available

Developer Platform

OPEN Platform TAPI 2.1 & extensions, MAPI

Developer Platform

Not Available